Our company 

Protocol Skills is one of the UK's leading providers of work-based vocational qualifications, with almost 30 years experience delivering flexible training solutions to both local businesses and multi-site national organisations across England, Scotland, Wales and Northern Ireland.

We have access to millions of pounds worth of government funding which enables us to provide quality funded qualifications, meaning our clients often have little if anything to pay for vocational training. As Protocol Skills works in partnership with funding bodies, we can assess your employees' eligibility to qualify for support.

Every year we help more than 14,000 learners to improve their skills and gain a qualification which range from NVQs to Advanced Apprenticeships.

The Protocol Skills Mission: Setting the standard in training.

Our cultural values

In order for us to achieve our mission and exceed customer expectations, all Protocol Skills colleagues live by the following values:

• Respect
• Teamwork
• Accountability
• Hate Waste
• Wow the Learner
• Right First Time

Our brand values

Protocol Skills has a set of values we want to be renowned for, they set us apart from other training providers and define the service we offer: 

• Professional
• Leading Edge
• Always Deliver Plus One
• Responsiveness
• Great Value For Money

Our team

With over 500 expert Training Assessors we provide work-based learning and regular meetings with our learners, to provide individual support and guidance. This allows us to provide a seamless service on a national basis as well as providing support locally in person, on the phone and online via ePortfolio.  

Our partners

We work closely with the Learning and Skills Council (LSC) in England, as well as SDS in Scotland, DEL in Northern Ireland and ELWa in Wales.

Protocol Skills is also proud to work with many national employers, and a full list of who we partner with can be found on the who we work with page.