Learners
Protocol Skills is the largest training provider in the UK and we currently support over 14,000 learners in achieving a nationally-recognised qualification. We work with major employers such as Bhs, Primark, New Look and Britannia Building Society as well as small local companies.
Completing a qualification with Protocol Skills is a fast way to improve your career prospects and earning potential in the future! The advantages of completing a work-based qualification include...
- Earn while you learn - gain a qualification and earn a wage at the same time
- Gain a nationally-recognised qualification
- Opportunity to learn in the workplace at your own pace
- Ongoing support from your own Training Assessor
- Improved career progression and job prospects
- Develop new skills specific to your job role
- Improve you communication and team building skills
- And by working with us you will get access to ePortfolio - our online learning system which allows you to complete elements of your qualification online
We offer a wide range of qualifications, all delivered through a mixture of work-based training and portfolio work. As well as gaining an understanding of the sector you want to work in, our qualifications also help improve your communication skills, your math's and English skills, and your confidence, all whilst getting paid!
Visit our Qualifications page to see what we can offer.
What our learners have to say!
Don't just take our word for it! Unsure if Protocol Skills is the right training provider to offer you the best support and guidance through your qualification? Our learner satisfaction survey results speak for themselves!
"We have thoroughly enjoyed gaining a nationally recognised qualification and would like to pass our sincere thanks to Jason Jenkins for the help and support he has shown my colleague and I in completing our Customer Service Level 2 NVQ. He is a credit to your organisation." Yusaf Patel, Administrative Assistant, Willenhall Housing Group.
"I haven't studied for a long time and I thought I would find it difficult but I've really enjoyed training because it's so relevant to my role and has fit easily around my shifts. Now I've completed the Apprenticehsip, which included maths, English and IT, I feel more confident talking to customers and I'm eager to take on new responsibilities." Freda Hogan, Customer Service Advisor, Anchor Trust.
"I'd recommend an NVQ or Apprenticeship to anyone. Now I've got the necessary skills to take that extra step up the career ladder I feel nothing can hold me back!" Saf Culverhouse, Customer Service Consultant, HBOS.
"The main benefit I have expereinced since completing my qualifications with Protocol Skills has been the increase in my confidence. This much needed boost has had a positive impact on both my working and personal life - I can't thank my Training Assessors enough!" Pat Unwin, Debenhams.
If you would like to speak to one of our team for advice and guidance on the qualifications we offer call us on 0845 071 9011 or click here to contact us