Protocol Skills has been delivering Modern Apprenticeships and NVQs to people in Scotland and helping them ‘earn whilst they learn' since 1985. We are one of Scotland's largest private sector training providers for the service sector, in particular within the Retail, Business and Administration and Hospitality industries.

Using funded programmes, we contract with Scottish Enterprise to provide a variety of qualifications including Modern Apprenticeships and NVQs throughout Scotland.

We are accredited through the Scottish Quality Management System (SQMS) to operate throughout Scotland. We are proud to be recognised as a high quality organisation with:

• Highly motivated learners
• Consistently excellent achievement rates
• A high level of commitment from our Training Assessors
• A high level of support given by our Training Assessors
• Flexible delivery mechanisms
• Well planned programmes of vocational training
• Good quality links with employers
• A willingness to share and learn best practice
• Commitment to continuous improvement.

Modern Apprenticeships and NVQs are available in:

• Business & Administration
• Children's Care, Learning & Development
• Retail
• Customer Service
• Distribution, Warehousing & Storage
• Hospitality
• Management
• Team Leading
• ITQ

What we offer

Get Ready for Work

Supports young people to move into a job, further training or college, by helping them focus on what they want to do. They can also learn new skills and get the confidence they need to move on to further training, learning or into work. The programme is open to 16 to 18 year-olds and all trainees are paid a training allowance.

Modern Apprenticeships

Offer learners over 16 the opportunity to develop good levels of skills and to progress within their career.

They are an exciting way of gaining skills and qualifications that will help to start a career without having to study full-time, and are available across a wide range of industries. All Modern Apprenticeship frameworks are developed by the industry or sector in which they will be implemented and therefore encompass all the skills required to become a craftsman, technician or manager within that area.

Modern Apprenticeships can be done at any age.

REHIS Elementary Food Hygiene is designed for those whose work involves food preperation. This qualification ensures you are fully compliant with regulations and have a good understanding of food hygiene and best practice.

Scottish Licensing Qualifications 

Protocol Skills now offer the SCPLH and SCRSA qualifications for those people involved with the licensed trade.

SCPLH - Licensing for Personal License Holders is designed for those who authorise the sale of alcohol to the general public, such as Landlords. In accordance with the Licensing (Scotland) Act 2005, this qualification is mandatory and must be completed in order to obtain a personal license from your licensing board.

SCRSA - Licensing for Staff Reposnsible for Selling Alcohol is designed for those who work on licensed premises, such as bar workers or supermarket cashiers who must act within the law to ensure alcohol is sold responsibly.

Download our pdf for more details on our licensing qualifications including delivery and costs, or contact our Dunfermline office using the details below.

For further information on the qualifications we offer, contact any of our local centres:

Dunfermline
Unit 19
15 Pitreavie Business Park
Queensferry Road
Dunfermline
KY11 8UU

01383 749 625

Kilmarnock
Glencairn Business Centre
14 Low Glencairn Street
Kilmarnock
KA1 4BD

01563 570 400

Paisley
45 High Street
Paisley
PA1 2AH

0141 889 9782