Protocol Skills offers 'training that means business' and we're serious about what we do.

Working together

We start by defining the needs and opportunities for the business and the learner, with a detailed survey and recommendations for action.

We offer Information, Advice and Guidance (IAG) services to all potential learners and employers. The service is impartial and is available to help you make informed choices about current learning and work opportunities. IAG interviews are free, confidential and offer a chance for you to discuss and receive information on opportunities with a competent advisor. We aim to promote equality of opportunity throughout our service to meet individual needs. If we are unable to meet your needs, we will signpost or refer you to alternative support or provision, to better meet your personal needs.

Access to funding

All of our training is funded by the government, which means miminal or no cost to the employer or learner.

Work-based delivery

We use work-based learning (WBL) where learners are fully supported by Training Assessors in the workplace - for minimal disruption and maximum relevance to the job itself.

Supporting the learners

Our experienced local Training Assessors visit learners to provide guidance and support, backed up by our nationwide support network.

Specialist areas

We offer a wide range of qualifications from NVQs to Advanced Apprenticeships across key business sectors including: Retail, Customer Service; Hospitality; Business & Administration; Hairdressing; Management.

Releasing potential

We believe in a job well done and encourage learners to upgrade their skills, employers to support and recognise their learners' achievements and all involved to reap the benefits.

Could we do this for you?